Conveyancing is about people, and during the process there are challenges and hurdles that require individual attention.
As part of that process a Search Provider must understand this. We at Index believe you cannot offer the level of personal and detailed service that is required from a central automated IT system. In fact we believe that conveyancers have unfortunately become accustomed to a poor, ‘hands off’ style of service. One size does not fit all.
The Index Head office team is led by search team Manager Shana Nickless has over a decade of experience in delivering unrivalled customer support to our clients. Shana is supported by Isobel, Cassandra and Alex in the operations team and Annemarie, Richard, Lucy and Kathryn our expert searchers. The expertise of our team combined with our dedication to a personal approach to customer support is what really makes us stand out from the crowd.
We are further supported by the wider team at our parent company Dye & Durham.
The Index Head Office team are based in Lightwater, Surrey and support local firms with our personalised, bespoke service. We also extend this beyond our region and offer the Index difference to firms in South Wales, Cumbria and the North East.Get in touch